We provide pawnbroking services through our network of 28 “Pajaking” pawnshops. We currently have 24 pawnshops located in the Klang Valley, while the other 4 pawnshops are located in Negeri Sembilan and Pahang.

Our pawnbroking customers comprise of individuals aged 18 and above who seek pawn loans.

We offer pawn loans with loan periods of up to 6 months to our pawnbroking customers who pledge their personal assets as collaterals. The items we accept as collaterals are valuable items such as gold jewelleries, minted gold bars and luxury products such as branded watches and bags, and diamonds.

Our monthly interest rate ranges between 1.5% to 2.0% of the pawn loan amount. In addition to interest income, we also derive administrative fee of RM0.50 for each pawn ticket issued.

Upon the expiry of the loan period, our pawnbroking customers may choose to redeem their pledged items or renew their pawn loans. Customers who opt to renew their pawn loans are required to re-pawn their pledged items to obtain new pawn tickets with a new loan period.

We retail and trade gold and other products through the following avenues:

• our “Cahaya Gold” retail outlets located at Jalan Chan Sow Lin, Ampang and Setapak in Kuala Lumpur;
• our website (https://cahayagold.com/) as well as social media and e-commerce platforms such as Facebook Live sessions, Telegram, WhatsApp, Instagram, Tik Tok and Shopee; and

Leveraging on our experience in pawnbroking, we are able to provide the following services to third-party pawnbrokers:

(i) Setting-up of pawnshop
(ii) Establishing Business model
(iii) Training of staff
(iv) Operations support services

We have a proprietary pawn processing system for the use of our “Pajaking” pawnshops and third party pawnshops. This system allows for recording of details and photos of pledged items, pawn tickets details, customers’ personal details, pawn loans amount and interests.

In addition, the system also includes features which prevent transactions with blacklisted individuals under the sanction lists maintained by BNM, UNSCR, MOHA and FATF and/or individuals who have a history of pawning counterfeit or unlawful items. Further, the system will also notify us when dealing with Politically Exposed Persons and related individuals, so that enhanced customer due diligence is performed for such transactions.